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25Oct2025Select date
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Zazil-Ha, Playa del Carmen, Mexico, 77720

Singular Dream Beach Residences is a 3-star Playa del Carmen hotel offering air-conditioned rooms with free WiFi, an outdoor swimming pool, and a garden. The hotel features a bar and provides free private parking.

Rooms & Amenities

Rooms at Singular Dream Beach Residences include a flat-screen TV with cable channels, a safety deposit box, and a private bathroom. Selected units also offer a kitchenette with a microwave, minibar, and toaster.

Services & Dining Options

The hotel provides a 24-hour front desk and concierge service for guests. Nearby restaurants include Salento and Milos, both within 0.5 kilometers.

Leisure & Local Attractions

Guests can enjoy the outdoor swimming pool and hot tub onsite. Popular nearby points of interest include Kool Beach Club at 0.5 kilometers and Quinta Avenida at 1.5 kilometers.

Transportation & Accessibility

Singular Dream Beach Residences is located 3 kilometers from ADO International Bus Station and 37 kilometers from Cozumel International Airport. Public transportation options include colectivo pickup and ADO bus stations within walking distance.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Suite
2 persons
50 m² 
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
Two-Bedroom Suite
2 persons
80 m² 
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
Deluxe Room
2 persons
27 m² 
1 King-size bed
Shower
Air conditioning

Price and Room Availability

Check availability and prices for your dates now!


Getting around

Comprehensive guide to transport options for seamless travel

City Centre
Playa del Carmen 1.4 km
Airports
Aeropuerto de Playa del Carmen (PCM) 3.2 km
Cancun (CUN) 55.3 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • 24-hour security
  • Allergy-free rooms
  • Lift
  • Fireplace
  • Smoke detectors
  • Fire extinguishers
  • Key access

Services

  • Paid airport shuttle
  • Housekeeping

Spa & Leisure

  • Rooftop pool
  • Sun loungers
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Jacuzzi
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
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Location

Zazil-Ha, Playa del Carmen, Mexico, 77720
Map view
Zazil-Ha, Playa del Carmen, Mexico, 77720
Nearby
5ta Avenida Via 38 Building next to ACACAO
La 5ta Hacienda
260 m
Gallery
Tierra Huichol
390 m
Albatros
Martina Beach Club
130 m
Beach
Shangri-la's Beach
250 m
Av.10 Manzana 144
The Union
440 m
Carretera Chetumal - Puerto Juare Playa del Carmen
Xavage Park by Xcaret
590 m
Shangri-la Caribe Beach Village Resort
330 m
Restaurants
Senor Frog's Playa del Carmen
1.1 km
Calle Quinta Avenida Calle 22 Norte
Akumal Cerveceria
340 m
calle 38 Nte entre 1a. Norte y Calle Flamingo
Pizza Italia
360 m
5ta Avenida Norte Entre 44 Y 46 between Calle 44 and 46 Col. Zazil Ha
Moyo
350 m
5ta Avenida
Loops and Coffee
370 m
Calle 38 Nte
Muy Salsa Playa
430 m
Av 5ta Entre 38 y 40
Corazon de sandia
430 m
Plaza VIA 38
Marvin's Burgers
470 m
Avenida 5 Norte Corner with calle 48

Reviews and Ratings

Reviews from guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
7.9
7.9/10 based on 2208 reviews
Bobby
United States, March  2025
6.0/10

I had a mixed experience during my stay. While the rooftop pool and bar were fantastic. and the staff were lovely and helpful, I encountered several drawbacks. The wifi was nearly unusable, making it tough to work remotely, and there were issues like cleanliness and non-functioning elevators. Overall, it was enjoyable, but the negatives impacted my stay.

Rooms
6.0
I initially booked their cheapest room, hoping for a standard stay, but ended up in a ground-floor room with no window. I asked for an upgrade and had to pay a $50 fee in cash to enjoy a lovely two-bedroom suite. It felt a bit like a scam since I had booked with my credit card.
Service
7.0
The staff were really great. they made every effort to assist despite the challenges. However, the condition of the facilities affected my overall impression.
Location
9.0
The location was superb. close to the beach and all the essentials. I loved being so accessible to everything around.
Dining
8.0
Breakfast was fantastic with some delicious croissants, which I looked forward to each morning. it was definitely a highlight of my stay.
Facilities
5.0
While the rooftop pool was nice, the elevators being out of service was a hassle since everything was on the sixth floor. also, I noticed some cleanliness issues with the linens.
Melissa
United States, February  2025
6.0/10

I had a mixed experience during my stay at Singular Dream Beach Residences. The location was fantastic, being close to the beach and bustling Fifth Avenue. However, the service left much to be desired, as staff were often unavailable and unhelpful, and the cleanliness of my room wasn't acceptable, with stains and maintenance issues.

Rooms
6.0
My room had gorgeous views and was spacious, but there were cleanliness issues and maintenance concerns. the door didn't lock properly, which was a bit unsettling.
Service
5.0
While the front desk staff were friendly, their promises rarely came through. it was frustrating not to receive timely assistance with my room issues.
Location
8.0
I loved the location. so close to the beach and many great restaurants, which made exploring the area easy.
Dining
7.0
I didn't dine much in-house, but there were plenty of dining options nearby. I appreciated the variety of cuisines available.
Facilities
8.0
The pool and gym were impressive. a real highlight of the stay, along with the spacious balcony offering great views.
Greg
United States, January  2025
5.6/10

The beachside location was fantastic, with easy access to the lively 5th Avenue. however, the room I initially received was not as advertised. The staff seemed unresponsive at times, which hindered my overall experience. After moving to a better room, I found it more comfortable, but the initial disappointment lingered.

Rooms
5.0
The first room was tiny with a broken toilet seat and very few amenities. After a few days, I was moved to a room with a balcony, which felt much better.
Service
5.0
While the staff was friendly, they were often not available when needed, and requests for help were frequently ignored.
Location
9.0
The location was a major highlight, just a short walk to the beach and close to restaurants and shopping.
Dining
7.0
There were several dining options nearby, making it easy to grab a meal or snack during my stay.
Facilities
5.0
The pool area was nice, but the overall maintenance and cleanliness needed improvement, as some aspects of the place seemed dilapidated.
Danny
United States, November  2024
7.4/10

I had mixed feelings about my stay at Singular Dream Beach Residences. On one hand, the rooftop pool and spacious rooms were fantastic. On the other hand, the unreliable Wi-Fi and numerous stairs were quite frustrating.

Rooms
9.0
The Superior Suite was exactly as shown in the pictures, very spacious and modern. It had a beautiful shower and kitchenette, and loved the comfy, huge bed.
Service
5.0
The staff were really nice and did their best to address my concerns, but the limited resources made it challenging for them to provide excellent service.
Location
7.0
Being slightly north of the touristy area gave a nice locals-only vibe. However, it was quite a trek to the main beach and plaza, which took 30-40 minutes of walking in the heat.
Dining
5.0
Dining options at the rooftop bar were rather limited, and the nachos I ordered were disappointing. I found better meals at local restaurants nearby.
Facilities
8.0
The rooftop pool area was great with multiple pools, including a heated one. I appreciated having access to free laundry machines, which is rare for my travels in Mexico.
Matt
United States, November  2024
6.8/10

I had a mixed experience at Singular Dream Beach Residences. The spacious, newly renovated apartments were a highlight, and the rooftop area with pools and a bar offered stunning views. However, I faced significant issues with the internet, and the reception staff's organization and communication were lacking at times.

Rooms
7.0
The Superior Suite was spacious and clean with a full kitchen, though I noticed some cleanliness issues like crumbs in the cushions and stains on the rug.
Service
5.0
The reception staff were friendly, but I had to follow up multiple times for taxi reservations. There were also serious oversights regarding room keys that were alarming.
Location
9.0
The location was excellent; just a short walk to the beach and nearby restaurants, making it convenient to explore Playa del Carmen.
Dining
6.0
While I enjoyed the restaurants nearby, my apartment lacked adequate supplies like coffee pods (only received two!) and there was no drinking water provided.
Facilities
6.0
I loved the rooftop pools-great for relaxing-but the cleanliness left something to be desired, as the water was cloudy during my visit.
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Rooms and Guests2 Guests, 1 Room